Email is the one channel that reaches the team. We read everything that arrives at [email protected] and reply within 2 business days.
Warranty & order questions
[email protected]Include your Amazon order number and the product model.
Wholesale & retail
[email protected]Tell us your business name, region and estimated monthly volume.
Press & creators
[email protected]Subject line: "Press — [your outlet]" or "Creator — [your handle]".
Orders placed on Amazon
For delivery status, returns inside the return window, or refunds, use the order page in your Amazon account first: that keeps the order details attached to the conversation and is the fastest path. Warranty claims after the return window come to us directly.
Company
KYZURA is a brand of Kamze Global Limited, registered in Hong Kong.